Successful NRW Reduction Can be Done!Pressure Management Ensures Cleaner Water Comprehensive Efficiency Program Cuts Water Losses and Creates Over 300 JobsNRW Management Project Saves over 200,000 Cubic Meters of Water YearlyCommunity Awareness Program Leads to Repaired Leaks and Better ServiceEmpowering Local Residents to Improve Water EfficiencyPressure Management Saves Millions of Cubic Meters and Dollars AnnuallyEvaluation and Proper Management of Valuable Water ResourcesEfficiency Management Project Increases Supply Capacity and Improves Infrastructure
The Emfuleni Municipality had one of the highest levels of non-revenue water (NRW) in South Africa, around 50%. Despite an overall efficiency project the water utility for the region implemented, NRW levels remained very high due to inefficient use by consumers.
The objective of the Water Loss Reduction Program was to raise awareness among water consumers and reduce consumption to levels that are economically sustainable for the municipality.
The Community Awareness Program employed a multi-pronged approach to curtail water losses.
It consisted of the following components, implemented throughout 43 wards in Emfuleni:
- Recruiting and training 50 local residents to spearhead community efforts
- Preparation of education material for public dissemination
- Door-to-door awareness campaign
- Weekly community workshops
- Media Campaign
- School education program
- Basic leak repair training
- Educated 35,704 households
- Increased reporting of water-related problems by the community
- Public reporting led to the repair of 11,091 water and sewerage related problems
- Assessed and repaired leaks in 49 schools
- Resolution of intermittent supply and pressure problems