Our site is being updated. More on Miya soon.
Cities worldwide have benefited from Miya's comprehensive solutions and sustainable models.
Fast Turnaround NRW Reduction Project in Impoverished Brazilian City
Itapevi, Brazil



Itapeví has a population of 200,000 people, most of whom live in poverty. Non-revenue water (NRW) was exceptionally high, at 62%, and water supply was limited to just a few hours a day in most areas.


Project Goal

To reduce NRW - from both physical and commercial losses - by 50%


Project Scope

The project included a full suite of NRW reduction interventions, starting with an evaluation to establish strategic NRW reduction and management methodologies:


  • Cost-benefit analyses for different NRW activities
  • Establishment of DMAs
  • Pressure management
  • New service connections
  • Leak detection
  • Implementation of a client database for effective administration and management of the distribution system

Financial Highlights

The value of the contract was US$ 7 million

  • 30% performance-based at the end of the contract
  • 70% paid over the 15-month duration of the project


  • Water supplied 24/7 to all residents
  • NRW reduced by more than half to 38% (from 753 to 272 Liters/connection/day)
  • 20,000 additional people connected to the water system
  • New service connections for 3,593 houses
  • Education and community campaigns dealing with sanitation and water waste
  • Overall ROI achieved within 17 months