Miya Water ContinuousFlow™
Performance-Based Service Continuity

Miya ContinuousFlow™ Moving utilities toward 24/7 water supply.

A performance-based partnership model designed for utilities operating under intermittent supply conditions.

Miya works with utilities to increase service hours through network optimization, pressure management, leakage reduction, operational improvements, and service continuity monitoring — with compensation linked to verified results.

Contact Us How It Works
1B+
people globally affected by intermittent water supply
2–8 hrs
typical daily supply in severely intermittent systems
24/7
target service continuity across the network
The Challenge

Intermittent supply creates systemic failure.

Utilities that deliver water for only a few hours per day face a compounding set of operational, financial, and service-quality challenges — many of which are both caused by, and worsened by, the intermittency itself.

Moving from intermittent to continuous supply is not simply a matter of increasing production. It requires a coordinated approach to network behaviour, pressure dynamics, leakage control, and operational management.

Network deterioration
Higher leakage rates
Customer dissatisfaction
Water quality risks
Poor pressure stability
Reactive operations
Reduced institutional trust
Intermittent supply cycle repeats daily

Each cycle stresses pipe walls, mobilises sediment, and draws contamination at depressurized joints — accelerating infrastructure deterioration over time.

The ContinuousFlow™ Approach

A coordinated path from intermittent to continuous.

Miya combines technical expertise across operational, hydraulic, commercial, and monitoring domains to progressively extend service hours — treating the transition to continuous supply as an engineering and operational challenge, not simply a resource allocation problem.

01

Pressure Management

Active control of network pressure to reduce stress on aging infrastructure and enable stable, extended supply periods without creating new failure modes.

02

Network Optimization

Hydraulic modelling, sectorization, DMA structuring, and operational planning to understand and improve network behaviour under extended supply conditions.

03

Leakage Reduction

Targeted active leak detection and rapid repair to reduce real losses, enabling utilities to extend supply hours without proportionally increasing water production.

04

Service Continuity Monitoring

Telemetry-based tracking of service hours at zone level, providing the operational visibility needed to manage and verify the transition over time.

Performance-Based Contract Model

Compensation linked to verified improvement in service hours.

The ContinuousFlow™ model links Miya's compensation to independently measured improvements in service continuity. The utility pays for measurable progress, with a jointly agreed baseline, clear KPIs, and transparent verification.

01

Baseline

Agreed service hours, pressure conditions, network status, and operational baseline.

02

Implementation

Miya deploys network, pressure, leakage, monitoring, and operational measures.

03

Verified Improvement

Independent measurement of service hour gains and system stability.

04

Linked Compensation

Compensation is linked to confirmed performance improvements.

Service-Hour Progress
+13.6 hrs/day
Implementation Framework

A structured four-phase approach to service continuity.

Every ContinuousFlow™ engagement follows a disciplined framework that moves from diagnosis through optimization and implementation to long-term monitoring — each phase building on the last, with defined milestones and verified outputs.

Daily Supply Window
Zones progressing toward 24/7
Hours / day
● Avg supply hrs across pilot zones ▲ +18 hrs over engagement
PHASE 01 Assess

Baseline Assessment

Comprehensive analysis of current service hours by zone, network hydraulic behaviour, pressure conditions, leakage characteristics, and operational practices. This establishes the verified baseline against which improvements are measured.

PHASE 02 Plan

System Optimization Plan

Identification of hydraulic and operational interventions required to extend service hours. Includes pressure management strategy, DMA structuring, leakage priorities, monitoring needs, and a phased implementation roadmap.

PHASE 03 Execute

Implementation

Deployment of pressure management infrastructure, active leak detection and repair, network sectorization, telemetry, monitoring systems, and operational improvements. Miya manages implementation with regular reporting to the utility.

PHASE 04 Sustain

Continuous Monitoring

Telemetry-based tracking of service hours and system stability over time, combined with operational support and structured knowledge transfer to the utility's team.

Why Continuous Supply Matters

The case for 24/7 service — for utilities and the people they serve.

Continuous supply is not simply a service quality improvement. It changes the fundamental economics and operational dynamics of a water utility — reducing costs, improving revenue, strengthening public trust, and supporting long-term investment.

Improved network stability

Eliminating empty-and-refill cycles reduces pipe stress, transient pressure events, and the frequency of bursts and structural failures.

Lower leakage rates

Stable pressure and continuous flow significantly reduce real water losses across the distribution network.

Better water quality

Pressurized continuous flow prevents ingress of contamination at joints and reduces stagnation and sediment mobilisation.

Greater customer satisfaction

Reliable, predictable supply transforms the relationship between the utility and the communities it serves.

Stronger financial performance

Lower non-revenue water, reduced emergency repairs, and improved billing accuracy strengthen the utility's financial position.

Enhanced institutional credibility

Verifiable service-hour gains and transparent KPI reporting strengthen trust with regulators, financiers, and the public.

Track Record

Two decades delivering water efficiency at scale.

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Target service continuity across every engagement
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Water efficiency projects delivered globally
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Countries across 5 continents
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People served through Miya-managed systems
Contact Us

Explore the potential for continuous supply.

Miya begins every ContinuousFlow™ engagement with a structured assessment of current service hours, network conditions, pressure behaviour, leakage characteristics, and the technical pathway toward continuous supply.

  • No obligation — initial assessment is provided at no cost
  • Evidence-based — diagnosis grounded in your network data
  • Confidential — shared only with your assessment team

Request a System Assessment

All fields are required. We respond within two business days.

By submitting, your details will be sent securely to info@miya-water.com for assessment.