Philippines: Maynilad Water Services Inc.

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Client: Maynilad Water Services Inc.  

Location: West Zone of Manila, Philippines

Population: 2.5 million

Contract: 5 years (2008-2014)

From 2009 to 2014, Miya implemented a comprehensive NRW management program, or water audit, which included applying management methodologies and NRW strategies to reduce both commercial and physical losses. Thanks to Miya’s performance, NRW reduced from 63% to 34%; over 2.5 million people were connected to the water distribution system and achieved 24/7 water service.