MIYA Receives Certification as a Leader in Customer Service in Portugal

The quality of customer service and also the compliance with guidelines of the Directorate General of Health for COVID-19 awarded MIYA, through its Portuguese subsidiary INDAQUA, the LCS certification – Leader in Customer Service – Safe & Care. INDAQUA’s in-person and telephone service also showed more than 90% of customers satisfied, according to a survey […]

MIYA Grants Scholarships to Students from the University of Porto, Portugal

The initiative, part of  MIYA’s corporate social responsibility scheme, has as its main goal to fight against academic dropout in Higher Education, which has become more severe under the pandemic. A total of 100 scholarships will be awarded to students with economic difficulties, with the support of educational institutions in the centre and north of […]

Miya Bahamas Executes Water Efficiency Strategies Despite COVID Impact

Despite the challenges of the last year, Miya Bahamas is pleased to announce that they have successfully executed their water efficiency strategies last year. Thankfully they were granted status as an essential service at the onset of the global health pandemic, and with the help of its dedicated employees and the Water & Sewerage Corporation, […]

NWC/Miya Jamaica Set to Tackle Water Challenges in Portmore; US$13 Million Allocated by Prime Minister’s Office

Residents, businesses and institutions in South East Saint Catherine (Portmore) should expect significant improvements to their water distribution system and billing, as the National Water Commission (NWC) in collaboration with Miya Jamaica is set to commence immediate water works under the new Portmore Co-management, Non-Revenue Water (NRW) Reduction Programme. Prime Minister Andrew Holness said: “What […]

Antin Infrastructure Partners to acquire Miya from Bridgepoint

Antin Infrastructure Partners announced today that it has signed an agreement to acquire a majority interest in Miya Group, a leading global efficiency-oriented water operator, from Bridgepoint. Miya is a best-in-class global water platform uniquely positioned to take advantage of growth opportunities in the sector. The company is the largest private water operator in Portugal […]

Miya Heads a Project to Reduce Water Losses in Portugal

Performance-based contracts transfer the risk to the service provider, which ensures economic, inancial, social and environmental benefits Miya, through its subsiduary INDAQUA, the largest Portuguese private operator in the sector of municipal water concessions, has just been awarded a new water efficiency contract based on performance, an innovative model of contracting in the water sector […]

IDB Praises MIYA Bahamas’ Water Efficiency Strategies26

On the heels of receiving public recognition from the government of The Bahamas for addressing critical water retention needs in New Providence, the efforts of Miya Bahamas have been acknowledged by the Inter-American Development Bank (IDB) as well.  In a recently released report, the IDB chronicled the many successes of the Non-Revenue Water (NRW) Project […]